At the end of the day, both system integrators and CSIA Partner Members (vendors) want nothing more than for their customers to be satisfied. They strive to provide sound solutions through their quality products and services控制工程网版权所有, and they work hard to maintain a positive image in the eyes of their customers so those customers keep coming back.
        It’s no wonder then that many vendors are quite particular about the system integrators they work with to carry out their automation system projects. “It’s really about reducing riskCONTROL ENGINEERING China版权所有,” said Mark Moriarty, manager of system integrator/solution provider programs at Rockwell Automation. “It’s extremely important that the system integrators we’re working with don’t misrepresent or misuse our products or technologies in any way.”
        What can vendors do to ensure that their technology is represented properly? Many say they have aligned themselves with CSIA-certified system integrators. GE Fanuc Intelligent Platforms is one such vendor.
        “The CSIA certification process documents operational elements such as configuration management and quality as well as root business processes that are the foundation of long-term company viability. GE Fanuc appreciates CSIA certification as substantive documentation that an integrator can effectively deliver today and, more importantly, will continue to deliver sustainable contributions to our mutual end-clients well into the future控制工程网版权所有,” said Glenn Graney, global leader控制工程网版权所有, solution provider programs at GE Fanuc Intelligent Platforms.
        Moriarty continued, “We can do all sorts of things to make sure integrators are technically capable with our productsCONTROL ENGINEERING China版权所有, but CSIA certification gives us common standards under which successful integrators work.
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